Shipping policy
Thank you for shopping with ZeroBend at shopzerobend.com. Below you’ll find important information regarding our shipping and delivery process.
Order Processing Time
All orders are processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated shipping times vary depending on your location.
United States
- Estimated delivery: 5–12 business days
International Orders
- Estimated delivery: 7–20 business days
Please note that shipping times are estimates and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 2–5 business days to appear after shipment.
Shipping Costs
Shipping rates are calculated at checkout unless otherwise stated.
From time to time, we may offer free shipping promotions on qualifying orders.
Delayed Shipments
Occasional delays may occur due to:
- High order volume
- Customs processing
- Carrier delays
- Weather conditions
- Holidays
These delays are outside of our control, but we will always do our best to keep you informed.
Incorrect Shipping Addresses
Customers are responsible for entering the correct shipping address at checkout.
If you notice an error in your shipping information, please contact us within 12 hours of placing your order.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
ZeroBend is not responsible for lost or stolen packages marked as delivered by the carrier.
If your package appears lost, please contact the shipping carrier first.
If additional assistance is needed, contact our support team and we will do our best to help.
Customs, Duties & Taxes
International customers may be responsible for customs fees, import duties, or taxes imposed by their local government.
These charges are not included in the product or shipping price.
Contact Us
If you have any shipping-related questions, please contact us:
Support Email: support@shopzerobend.com Website: https://shopzerobend.com
Please allow 1–2 business days for a response.
Recommended Shopify Shipping Notes
For stronger customer trust and lower support tickets, consider displaying these shipping highlights on your product page:
- Fast & Tracked Shipping
- Ships Within 1–3 Business Days
- Delivery Updates Included
- Secure Checkout
- Support Available 7 Days a Week